Our Philosophy

I just wanted to send a thank you to Business Copy Associates for the fantastic customer service you offer to us here at NETTTS. Your Professionalism and dedication to us as a customer is second to none.”

Lisa Crowley - Director of Administration, NETTTS

  1. A CUSTOMER is the most important person in our business.
  2. A CUSTOMER is not dependent upon us - we are dependent upon them.
  3. A CUSTOMER is not an interruption of our work - they are the purpose of it.
  4. A CUSTOMER does us a favor when they call us - we are not doing them a favor by serving them.
  5. A CUSTOMER is part of our business - not an outsider.
  6. A CUSTOMER is not a cold statistic - they are flesh & blood human beings with feelings and emotions just like ours.
  7. A CUSTOMER is not someone to argue or match wits with.
  8. A CUSTOMER is one who brings us his wants - it is our job to fill those wants.
  9. A CUSTOMER is deserving of the most courteous and attentive treatment we can give them.
  10. A CUSTOMER is the lifeblood of our business - without them we have no business.